If you have any problems with your order, please contact me via email at info@oliviasheets.com. I'll do my best to respond within 24 hours.

Here are a few things to keep in mind before contacting me:

1. Double-check your email address: Make sure you are using the same email address you used when making the purchase. This will help me locate your order quickly and provide prompt assistance.
2. Allow time for payment processing: After making a purchase, it can take up to an hour for the payment to be processed by your bank. During this time, you might see a "delay" message. Rest assured, once the payment is processed, you will receive an email containing your files.
3. Check your spam and inbox folders: Sometimes, the email with your files may land in your spam folder instead of your inbox. To ensure you don't miss it, please check both folders thoroughly.
4. Be patient and wait for the email: If you haven't received the email containing your files, please wait for a reasonable amount of time before contacting me. In some cases, it may take a little longer due to technical factors.
5. Personal assistance available: If you've followed the above steps and still haven't received the email or are facing any other issues, please reach out to me. I will personally send you the files or provide further support to ensure you receive your order smoothly.

Thank you for your cooperation and understanding. I'm here to make sure you have a positive experience with your purchase!